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Toward a Toolbox: Common Approaches to Service Management for a Production Hydra Head

Description:

In the last few years, as the Hydra partnership has grown to encompass twenty-five institutions, management of services for Hydra heads in production has become a topic of recurring interest and concern. What are the basic goals and requirements for successful service management of Hydra-based technologies? What roles need to be in place? How should user services be fostered and assessed? This panel session, conducted by three service managers from three different institutions, will address some common approaches to inform the start of a community toolbox for service management of a production Hydra head. and A panel session at Hydra Connect #2 described thus

Keyword:

Service management, Connect #2 (Fall 2014), Panel, and Hydra

Subject:

Hydra Project

Creator:

Frost, Hannah, Stewart, Claire, and Hswe, Particia

Owner:

rob@scientist.com

Language:

English

Date Modified:

07/24/2023

Rights Statement Tesim:

In Copyright

License Tesim:

Creative Commons BY Attribution 4.0 International

Resource Type:

Other