1. Toward a Toolbox: Common Approaches to Service Management for a Production Hydra Head

Description:
In the last few years, as the Hydra partnership has grown to encompass twenty-five institutions, management of services for Hydra heads in production has become a topic of recurring interest and concern. What are the basic goals and requirements for successful service management of Hydra-based technologies? What roles need to be in place? How should user services be fostered and assessed? This panel session, conducted by three service managers from three different institutions, will address some common approaches to inform the start of a community toolbox for service management of a production Hydra head. and A panel session at Hydra Connect #2 described thus
Keyword:
Service management, Connect #2 (Fall 2014), Panel, and Hydra
Subject:
Hydra Project
Creator:
Frost, Hannah, Stewart, Claire, and Hswe, Particia
Owner:
rob@scientist.com
Language:
English
Date Modified:
07/24/2023
Rights Statement Tesim:
In Copyright
License Tesim:
Creative Commons BY Attribution 4.0 International
Resource Type:
Other

2. Managing Samvera-based Projects and Services

Description:
A workshop given at Samvera Connect 2018 described thus and This hands-on workshop will cover tools and techniques to help managers keeping in sync with community development efforts while managing the user expectations and needs. We will cover the dynamics of dedicating responsibilities at the institution and the community level.
Keyword:
Workshop, Connect 2018, Project management, and Samvera
Subject:
Samvera Community
Creator:
Frost, Hannah, Van Tuyl, Steve, and Jaffer, Nabeela
Contributor:
Oregon State University, University of Michigan, and Stanford University
Owner:
rob@scientist.com
Language:
English
Date Modified:
07/24/2023
Date Created:
10/09/2018
Rights Statement Tesim:
In Copyright
License Tesim:
Creative Commons BY Attribution 4.0 International
Resource Type:
Other